Demande de devis
Lorsque la machine affiche un code d’erreur, il y a un problème fonctionnel avec la machine. Parfois, ce code peut être effacé en éteignant la machine , puis en la redémarrant . Lors de la mise hors tension , éteignez d’abord l’interrupteur marche / arrêt sur le panneau de commande. Cela permet à la machine d’effectuer et de compléter sa séquence de mise hors tension. Attendez que le panneau soit sombre et que tous les boutons clignotants aient cessé de clignoter. Ensuite, éteignez l’interrupteur d’alimentation principal. Attendez une minute et rallumez la , d’abord par l’interrupteur d’alimentation principal, puis l’interrupteur marche / arrêt sur le panneau de commande. Si le code réapparaît, contactez notre service avec votre code client ou machine et informez nous du code affiché sur le panneau de commande.
| A0 |
|---|
| A0 01 PCU PWB ROM ERROR |
| A0 02 SCU PWB ROM ERROR |
| A0 10 MFP PWB ROM ERROR |
| A0 11 FIRMWARE VERSION INCONSISTENCY (MFP-PCU) |
| A0 12 FIRMWARE VERSION INCONSISTENCY (MFP-SCU) |
| A0 20 MFP FIRMWARE VERSION AND EEPROM DATA VERSION INCONSISTANCY |
| A0 21 PCU FIRMWARE VERSION AND EEPROM DATA VERSION INCONSISTANCY |
| A0 22 SCU FIRMWARE VERSION AND EEPROM DATA VERSION INCONSISTANCY |
| C1 |
| C1 10 MAIN CHARGER TROUBLE (BK) |
| C1 14 MAIN CHARGER TROUBLE (COLOR) |
| C4 |
| C4 00 PTC TROUBLE |
| E7 |
| E7 01 MFP IMAGE DATA ERROR |
| E7 03 HDD TROUBLE |
| E7 04 HDD-ASIC ERROR |
| E7 05 STANDARD MEMORY/EXPANSION MEMORY R/W ERROR (MFP PWB) |
| E7 06 IMAGE DATA DECODE ERROR |
| E7 08 MFP MEMORY COMPATIBILITY ERROR (MFP PWB) |
| E7 09 STANDARD EXTENSION MEMORY SIZE / EXPANSION MEMORY SIZE ERROR (MFP PWB) |
| E7 10 SHADING ERROR (BLACK CORRECTION) |
| E7 11 SHADING ERROR (WHITE CORRECTION) |
| E7 14 CCD -ASIC ERROR |
| E7 20 LSU LASER DETECTION TROUBLE (K) |
| E7 21 LSU LASER DETECTION TROUBLE (C) |
| E7 22 LSU LASER DETECTION TROUBLE (M) |
| E7 23 LSU LASER DETECTION TROUBLE (Y) |
| E7 28 LSU-PCU CONNECTION ERROR |
| E7 29 LSU ASIC FREQUENCY ERROR |
| E7 50 ENGINE CONNECTION TROUBLE |
| E7 55 PWB INFORMATION SUM ERROR (ENGINE DETECTION) |
| E7 60 COMBINATION ERROR BETWEEN THE MFP PWB AND OTHER PWB. FIRMWARE |
| E7 61 COMBINATION ERROR BETWEEN THE MFP PWB AND THE PCU PWB |
| E7 65 MFP EEPROM SUM CHECK ERROR |
| E7 80 MFP-SCU PWB COMMUNICATION ERROR |
| E7 90 MFP-PCU PWB COMMUNICATION ERROR |
| EE |
| EE EC AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (76-117/139-178) |
| EE EL AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (OVER TONER) |
| EE EU AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (UNDER TONER) |
| F1 |
| F1 00 FINISHER – PCU PWB COMMUNICATION ERROR |
| F1 03 FINISHER PAPER EXIT ROLLER LIFTING OPERATION TROUBLE |
| F1 10 STAPLE OPERATION TROUBLE |
| F1 15 FINISHER PAPER EXIT TRAY LIFT OPERATION TROUBLE |
| F1 19 FINISHER ALIGNMENT OPERATION TROUBLE F |
| F1 20 FINISHER ALIGNMENT OPERATION TROUBLE R |
| F1 21 FINISHER FAN TROUBLE |
| F1 29 FINISHER PWB FAN TROUBLE |
| F1 37 FINISHER DATA BACKUP RAM ERROR |
| F1 50 MAIN UNIT – FINISHER COMBINATION ERROR |
| F2 |
| F2 11 DEVELOPING UNIT INITIAL DETECTION (K) |
| F2 12 DEVELOPING UNIT INITIAL DETECTION (C) |
| F2 13 DEVELOPING UNIT INITIAL DETECTION (M) |
| F2 14 DEVELOPING UNIT INITIAL DETECTION (Y) |
| F2 15 DRUM UNIT INITIAL DETECTION TROUBLE (K DRUM) |
| F2 16 DRUM UNIT INITIAL DETECTION TROUBLE (C DRUM) |
| F2 17 DRUM UNIT INITIAL DETECTION TROUBLE (M DRUM) |
| F2 18 DRUM UNIT INITIAL DETECTION TROUBLE (Y DRUM) |
| F2 19 PRIMARY TRANSFER UNIT INITIAL DETECTION TROUBLE |
| F2 21 SECONDARY TRANSFER UNIT INITIAL DETECTION TROUBLE |
| F2 22 DISCHARGE LAMP TROUBLE (K) |
| F2 23 DISCHARGE LAMP TROUBLE (C) |
| F2 24 DISCHARGE LAMP TROUBLE (M) |
| F2 25 DISCHARGE LAMP TROUBLE (Y) |
| F2 26 AUTO TONER DENSITY CONTROL LEVEL SETTING TROUBLE (K) |
| F2 27 AUTO TONER DENSITY CONTROL LEVEL SETTING TROUBLE (C) |
| F2 28 AUTO TONER DENSITY CONTROL LEVEL SETTING TROUBLE (M) |
| F2 29 AUTO TONER DENSITY CONTROL LEVEL SETTING TROUBLE (Y) |
| F2 39 PROCESS THERMISTOR TROUBLE |
| F2 40 TONER DENSITY SENSOR TROUBLE (BLACK) |
| F2 41 TONER DENSITY SENSOR TROUBLE (CYAN) |
| F2 42 TONER DENSITY SENSOR TROUBLE (MAGENTA) |
| F2 43 TONER DENSITY SENSOR TROUBLE (YELLOW) |
| F2 45 K IMAGE DENSITY SENSOR TROUBLE |
| F2 49 LSU THERMISTOR TROUBLE |
| F2 50 K DRUM PHASE SENSOR TROUBLE |
| F2 51 COLOR DRUM PHASE SENSOR TROUBLE |
| F2 58 PROCESS HUMIDITY SENSOR TROUBLE |
| F2 64 TONER SUPPLY OPERATION TROUBLE (BLACK) |
| F2 65 TONER SUPPLY OPERATION TROUBLE (CYAN) |
| F2 66 TONER SUPPLY OPERATION TROUBLE (MAGENTA) |
| F2 67 TONER SUPPLY OPERATION TROUBLE (YELLOW) |
| F2 70 IMPROPER TONER CARTRIDGE DETECTION (BLACK) |
| F2 71 IMPROPER TONER CARTRIDGE DETECTION (CYAN) |
| F2 72 IMPROPER TONER CARTRIDGE DETECTION (MAGENTA) |
| F2 73 IMPROPER TONER CARTRIDGE DETECTION (YELLOW) |
| F2 74 TONER CARTRIDGE CRUM ERROR (BLACK) |
| F2 75 TONER CARTRIDGE CRUM ERROR (CYAN) |
| F2 78 TONER CARTRIDGE CRUM ERROR (MAGENTA) |
| F2 77 TONER CARTRIDGE CRUM ERROR (YELLOW) |
| F2 78 REGISTRATION IMAGE DENSITY SENSOR TROUBLE (TRANSFER BELT SUBSTRATE REFLECTION RATE ABNORMALITY) |
| F3 |
| F3 12 PAPER FEED TRAY 1 LIFT OPERATION TROUBLE |
| H2 |
| H2 00 THERMISTOR OPEN TROUBLE (TH_UM_AD2) |
| H2 01 THERMISTOR OPEN TROUBLE (TH_LM) |
| H2 02 SUB THERMISTOR OPEN TROUBLE (TH_US) |
| H2 03 COMPENSATION THERMISTOR OPEN TROUBLE (TH_UM_AD1) |
| H2 04 THERMISTOR OPEN (TH_EX1) |
| H2 05 THERMISTOR OPEN (TH_EX2) |
| H3 |
| H3 00 COMPENSATION THERMISTOR OPEN TROUBLE (TH_UM_AD1) |
| H3 01 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_LM) |
| H3 02 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_US) |
| H3 04 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_EX1) |
| H3 05 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_EX2) |
| H4 |
| H4 00 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_UM_AD2) |
| H4 01 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_LM) |
| H4 02 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_US) |
| H4 04 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_EX) |
| H4 30 THERMISTOR INPUT CIRCUIT TROUBLE (TH_UM) |
| H5 |
| H5 01 5 TIMES CONTINUOUS POD 1 NOT-REACH JAM |
| H7 |
| H7 10 FUSING LOW TEMPERATURE RECOVERY TROUBLE (TH_UM_AD2) |
| H7 11 FUSING LOW TEMPERATURE RECOVERY TROUBLE (TH_LM) |
| H7 12 FUSING LOW TEMPERATURE RECOVERY TROUBLE (TH_US) |
| H7 14 LOW TEMPERATURE TROUBLE (TH_EX) IN RESET OPERATION AFTER JOB STOP DUE TO A FALL IN THE FUSING TEMPERATURE DURING A JOB |
| H8 |
| H8 00 FUSING UNIT INITIAL DETECTION TROUBLE |
| L1 |
| L1 00 SCANNER FEED TROUBLE |
| L3 |
| L3 00 SCANNER RETURN TROUBLE |
| L4 |
| L4 03 FUSING MOTOR LOCK TROUBLE |
| L4 04 DEVELOPING MOTOR TROUBLE (BLACK) |
| L4 05 DEVELOPING MOTOR TROUBLE (COLOR) |
| L4 06 TRANSFER UNIT LIFT TROUBLE |
| L4 12 SECONDARY TRANSFER SEPARATION TROUBLE |
| L4 16 FUSING PRESSURE RELEASE TROUBLE |
| L4 29 HDD FAN TROUBLE |
| L4 31 PAPER EXIT COOLING FAN TROUBLE |
| L4 32 POWER SOURCE COOLING FAN TROUBLE |
| L4 34 LSU FAN TROUBLE |
| L4 35 FUSING COOLING FAN TROUBLE |
| L4 50 PROCESS FAN TROUBLE |
| L4 51 PROCESS FAN 2 TROUBLE |
| L6 |
| L6 10 POLYGON MOTOR TROUBLE |
| L8 |
| L8 01 FULL WAVE SIGNAL DETECTION ERROR |
| L8 02 FULL WAVE SIGNAL ERROR |
| L8 20 MFP PWB – MOTHER BOARD COMMUNICATION ERROR |
| PC |
| PC PERSONAL COUNTER NOT DETECTED |
| U1 |
| U1 01 BATTERY TROUBLE |
| U2 |
| U2 00 MFP EEPROM READ/WRITE ERROR |
| U2 05 HDD/MFP PWB SRAM CONTENTS INCONSISTENCY |
| U2 10 MFP PWB SRAM USER AUTHENTICATION INDEX CHECK SUM ERROR |
| U2 11 MFP PWB EEPROM COUNTER CHECK SUM ERROR |
| U2 22 MFP PWB SRAM MEMORY CHECK SUM ERROR |
| U2 23 MFP PWB SRAM MEMORY INDIVIDUAL DATA CHECK SUM ERROR |
| U2 24 MFP PWB SRAM MEMORY USER AUTHENTICATION COUNTER CHECK SUM ERROR |
| U2 30 MFP PWB AND PCU PWB MANUFACTURING NO. DATA INCONSISTENCY |
| U2 50 HDD USER AUTHENTICATION DATA CHECK SUM ERROR |
| U2 80 SCU PWB EEPROM READ/WRITE ERROR |
| U2 81 SCU PWB EEPROM CHECK SUM ERROR |
| U2 90 PCU PWB EEPROM READ/WRITE ERROR |
| U2 91 PCU PWB EEPROM CHECK SUM ERROR |
| U6 |
| U6 00 PCU PWB /DESK PAPER FEED UNIT COMMUNICATION ERROR |
| U6 01 DESK PAPER FEED TRAY 1 LIFT TROUBLE |
| U6 02 DESK PAPER FEED TRAY 2 LIFT TROUBLE |
| U6 03 DESK PAPER FEED TRAY 3 LIFT TROUBLE |
| U6 10 DESK PAPER FEED UNIT PAPER TRANSPORT MOTOR TROUBLE |
| U6 50 DESK – MAIN UNIT COMBINATION TROUBLE |
| U7 |
| U7 50 MFP PWB – VENDOR MACHINE COMMUNICATION ERROR |
| U7 51 VENDOR MACHINE ERROR |
| UC |
| UC 02 IPD ASIC (CPT) ERROR |
| UC 20 IPD ASIC DOCC ERROR |
