Lorsque la machine affiche un code d’erreur, il y a un problème fonctionnel avec la machine. Parfois, ce code peut être effacé en éteignant la machine , puis en la redémarrant . Lors de la mise hors tension , éteignez d’abord l’interrupteur marche / arrêt sur le panneau de commande. Cela permet à la machine d’effectuer et de compléter sa séquence de mise hors tension. Attendez que le panneau soit sombre et que tous les boutons clignotants aient cessé de clignoter. Ensuite, éteignez l’interrupteur d’alimentation principal. Attendez une minute et rallumez la , d’abord par l’interrupteur d’alimentation principal, puis l’interrupteur marche / arrêt sur le panneau de commande. Si le code réapparaît, contactez notre service avec votre code client ou machine et informez nous du code affiché sur le panneau de commande.

A0 | C1 | C4 | E7 | EE | F1 | F2 | F3 | H2 | H3 | H4 | H5 | H7 | H8 | L1 | L3 | L4 | L6 | L8 | PC | U1 | U2 | U6 | U7 | UC

A0
A0 01 PCU PWB ROM ERROR
A0 02 SCU PWB ROM ERROR
A0 10 MFP PWB ROM ERROR
A0 11 FIRMWARE VERSION INCONSISTENCY (MFP-PCU)
A0 12 FIRMWARE VERSION INCONSISTENCY (MFP-SCU)
A0 20 MFP FIRMWARE VERSION AND EEPROM DATA VERSION INCONSISTANCY
A0 21 PCU FIRMWARE VERSION AND EEPROM DATA VERSION INCONSISTANCY
A0 22 SCU FIRMWARE VERSION AND EEPROM DATA VERSION INCONSISTANCY
C1
C1 10 MAIN CHARGER TROUBLE (BK)
C1 14 MAIN CHARGER TROUBLE (COLOR)
C4
C4 00 PTC TROUBLE
E7
E7 01 MFP IMAGE DATA ERROR
E7 03 HDD TROUBLE
E7 04 HDD-ASIC ERROR
E7 05 STANDARD MEMORY/EXPANSION MEMORY R/W ERROR (MFP PWB)
E7 06 IMAGE DATA DECODE ERROR
E7 08 MFP MEMORY COMPATIBILITY ERROR (MFP PWB)
E7 09 STANDARD EXTENSION MEMORY SIZE / EXPANSION MEMORY SIZE ERROR (MFP PWB)
E7 10 SHADING ERROR (BLACK CORRECTION)
E7 11 SHADING ERROR (WHITE CORRECTION)
E7 14 CCD -ASIC ERROR
E7 20 LSU LASER DETECTION TROUBLE (K)
E7 21 LSU LASER DETECTION TROUBLE (C)
E7 22 LSU LASER DETECTION TROUBLE (M)
E7 23 LSU LASER DETECTION TROUBLE (Y)
E7 28 LSU-PCU CONNECTION ERROR
E7 29 LSU ASIC FREQUENCY ERROR
E7 50 ENGINE CONNECTION TROUBLE
E7 55 PWB INFORMATION SUM ERROR (ENGINE DETECTION)
E7 60 COMBINATION ERROR BETWEEN THE MFP PWB AND OTHER PWB. FIRMWARE
E7 61 COMBINATION ERROR BETWEEN THE MFP PWB AND THE PCU PWB
E7 65 MFP EEPROM SUM CHECK ERROR
E7 80 MFP-SCU PWB COMMUNICATION ERROR
E7 90 MFP-PCU PWB COMMUNICATION ERROR
EE
EE EC AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (76-117/139-178)
EE EL AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (OVER TONER)
EE EU AUTOMATIC TONER DENSITY ADJUSTMENT ERROR (UNDER TONER)
F1
F1 00 FINISHER – PCU PWB COMMUNICATION ERROR
F1 03 FINISHER PAPER EXIT ROLLER LIFTING OPERATION TROUBLE
F1 10 STAPLE OPERATION TROUBLE
F1 15 FINISHER PAPER EXIT TRAY LIFT OPERATION TROUBLE
F1 19 FINISHER ALIGNMENT OPERATION TROUBLE F
F1 20 FINISHER ALIGNMENT OPERATION TROUBLE R
F1 21 FINISHER FAN TROUBLE
F1 29 FINISHER PWB FAN TROUBLE
F1 37 FINISHER DATA BACKUP RAM ERROR
F1 50 MAIN UNIT – FINISHER COMBINATION ERROR
F2
F2 11 DEVELOPING UNIT INITIAL DETECTION (K)
F2 12 DEVELOPING UNIT INITIAL DETECTION (C)
F2 13 DEVELOPING UNIT INITIAL DETECTION (M)
F2 14 DEVELOPING UNIT INITIAL DETECTION (Y)
F2 15 DRUM UNIT INITIAL DETECTION TROUBLE (K DRUM)
F2 16 DRUM UNIT INITIAL DETECTION TROUBLE (C DRUM)
F2 17 DRUM UNIT INITIAL DETECTION TROUBLE (M DRUM)
F2 18 DRUM UNIT INITIAL DETECTION TROUBLE (Y DRUM)
F2 19 PRIMARY TRANSFER UNIT INITIAL DETECTION TROUBLE
F2 21 SECONDARY TRANSFER UNIT INITIAL DETECTION TROUBLE
F2 22 DISCHARGE LAMP TROUBLE (K)
F2 23 DISCHARGE LAMP TROUBLE (C)
F2 24 DISCHARGE LAMP TROUBLE (M)
F2 25 DISCHARGE LAMP TROUBLE (Y)
F2 26 AUTO TONER DENSITY CONTROL LEVEL SETTING TROUBLE (K)
F2 27 AUTO TONER DENSITY CONTROL LEVEL SETTING TROUBLE (C)
F2 28 AUTO TONER DENSITY CONTROL LEVEL SETTING TROUBLE (M)
F2 29 AUTO TONER DENSITY CONTROL LEVEL SETTING TROUBLE (Y)
F2 39 PROCESS THERMISTOR TROUBLE
F2 40 TONER DENSITY SENSOR TROUBLE (BLACK)
F2 41 TONER DENSITY SENSOR TROUBLE (CYAN)
F2 42 TONER DENSITY SENSOR TROUBLE (MAGENTA)
F2 43 TONER DENSITY SENSOR TROUBLE (YELLOW)
F2 45 K IMAGE DENSITY SENSOR TROUBLE
F2 49 LSU THERMISTOR TROUBLE
F2 50 K DRUM PHASE SENSOR TROUBLE
F2 51 COLOR DRUM PHASE SENSOR TROUBLE
F2 58 PROCESS HUMIDITY SENSOR TROUBLE
F2 64 TONER SUPPLY OPERATION TROUBLE (BLACK)
F2 65 TONER SUPPLY OPERATION TROUBLE (CYAN)
F2 66 TONER SUPPLY OPERATION TROUBLE (MAGENTA)
F2 67 TONER SUPPLY OPERATION TROUBLE (YELLOW)
F2 70 IMPROPER TONER CARTRIDGE DETECTION (BLACK)
F2 71 IMPROPER TONER CARTRIDGE DETECTION (CYAN)
F2 72 IMPROPER TONER CARTRIDGE DETECTION (MAGENTA)
F2 73 IMPROPER TONER CARTRIDGE DETECTION (YELLOW)
F2 74 TONER CARTRIDGE CRUM ERROR (BLACK)
F2 75 TONER CARTRIDGE CRUM ERROR (CYAN)
F2 78 TONER CARTRIDGE CRUM ERROR (MAGENTA)
F2 77 TONER CARTRIDGE CRUM ERROR (YELLOW)
F2 78 REGISTRATION IMAGE DENSITY SENSOR TROUBLE (TRANSFER BELT SUBSTRATE REFLECTION RATE ABNORMALITY)
F3
F3 12 PAPER FEED TRAY 1 LIFT OPERATION TROUBLE
H2
H2 00 THERMISTOR OPEN TROUBLE (TH_UM_AD2)
H2 01 THERMISTOR OPEN TROUBLE (TH_LM)
H2 02 SUB THERMISTOR OPEN TROUBLE (TH_US)
H2 03 COMPENSATION THERMISTOR OPEN TROUBLE (TH_UM_AD1)
H2 04 THERMISTOR OPEN (TH_EX1)
H2 05 THERMISTOR OPEN (TH_EX2)
H3
H3 00 COMPENSATION THERMISTOR OPEN TROUBLE (TH_UM_AD1)
H3 01 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_LM)
H3 02 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_US)
H3 04 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_EX1)
H3 05 FUSING SECTION HIGH TEMPERATURE TROUBLE (TH_EX2)
H4
H4 00 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_UM_AD2)
H4 01 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_LM)
H4 02 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_US)
H4 04 FUSING SECTION LOW TEMPERATURE TROUBLE (TH_EX)
H4 30 THERMISTOR INPUT CIRCUIT TROUBLE (TH_UM)
H5
H5 01 5 TIMES CONTINUOUS POD 1 NOT-REACH JAM
H7
H7 10 FUSING LOW TEMPERATURE RECOVERY TROUBLE (TH_UM_AD2)
H7 11 FUSING LOW TEMPERATURE RECOVERY TROUBLE (TH_LM)
H7 12 FUSING LOW TEMPERATURE RECOVERY TROUBLE (TH_US)
H7 14 LOW TEMPERATURE TROUBLE (TH_EX) IN RESET OPERATION AFTER JOB STOP DUE TO A FALL IN THE FUSING TEMPERATURE DURING A JOB
H8
H8 00 FUSING UNIT INITIAL DETECTION TROUBLE
L1
L1 00 SCANNER FEED TROUBLE
L3
L3 00 SCANNER RETURN TROUBLE
L4
L4 03 FUSING MOTOR LOCK TROUBLE
L4 04 DEVELOPING MOTOR TROUBLE (BLACK)
L4 05 DEVELOPING MOTOR TROUBLE (COLOR)
L4 06 TRANSFER UNIT LIFT TROUBLE
L4 12 SECONDARY TRANSFER SEPARATION TROUBLE
L4 16 FUSING PRESSURE RELEASE TROUBLE
L4 29 HDD FAN TROUBLE
L4 31 PAPER EXIT COOLING FAN TROUBLE
L4 32 POWER SOURCE COOLING FAN TROUBLE
L4 34 LSU FAN TROUBLE
L4 35 FUSING COOLING FAN TROUBLE
L4 50 PROCESS FAN TROUBLE
L4 51 PROCESS FAN 2 TROUBLE
L6
L6 10 POLYGON MOTOR TROUBLE
L8
L8 01 FULL WAVE SIGNAL DETECTION ERROR
L8 02 FULL WAVE SIGNAL ERROR
L8 20 MFP PWB – MOTHER BOARD COMMUNICATION ERROR
PC
PC PERSONAL COUNTER NOT DETECTED
U1
U1 01 BATTERY TROUBLE
U2
U2 00 MFP EEPROM READ/WRITE ERROR
U2 05 HDD/MFP PWB SRAM CONTENTS INCONSISTENCY
U2 10 MFP PWB SRAM USER AUTHENTICATION INDEX CHECK SUM ERROR
U2 11 MFP PWB EEPROM COUNTER CHECK SUM ERROR
U2 22 MFP PWB SRAM MEMORY CHECK SUM ERROR
U2 23 MFP PWB SRAM MEMORY INDIVIDUAL DATA CHECK SUM ERROR
U2 24 MFP PWB SRAM MEMORY USER AUTHENTICATION COUNTER CHECK SUM ERROR
U2 30 MFP PWB AND PCU PWB MANUFACTURING NO. DATA INCONSISTENCY
U2 50 HDD USER AUTHENTICATION DATA CHECK SUM ERROR
U2 80 SCU PWB EEPROM READ/WRITE ERROR
U2 81 SCU PWB EEPROM CHECK SUM ERROR
U2 90 PCU PWB EEPROM READ/WRITE ERROR
U2 91 PCU PWB EEPROM CHECK SUM ERROR
U6
U6 00 PCU PWB /DESK PAPER FEED UNIT COMMUNICATION ERROR
U6 01 DESK PAPER FEED TRAY 1 LIFT TROUBLE
U6 02 DESK PAPER FEED TRAY 2 LIFT TROUBLE
U6 03 DESK PAPER FEED TRAY 3 LIFT TROUBLE
U6 10 DESK PAPER FEED UNIT PAPER TRANSPORT MOTOR TROUBLE
U6 50 DESK – MAIN UNIT COMBINATION TROUBLE
U7
U7 50 MFP PWB – VENDOR MACHINE COMMUNICATION ERROR
U7 51 VENDOR MACHINE ERROR
UC
UC 02 IPD ASIC (CPT) ERROR
UC 20 IPD ASIC DOCC ERROR